Privacy Policy – Better Me Pharmacy

Effective Date: September 4, 2025

Better Me Pharmacy (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information in accordance with Canadian privacy laws.

1. Information We Collect

We may collect personal information including but not limited to:

- - Name, address, phone number, email
  - Health information relevant to your prescriptions and care
  - Payment and insurance information
  - Records of interactions with our pharmacy
  - Communication preferences, including consent for SMS text messaging

This information is collected only to provide pharmacy services and comply with legal requirements.

2. How We Use Your Information

We use your information to:

- - Dispense medications safely and accurately
  - Communicate with you about your prescriptions and health care
  - Send you reminders or updates, including SMS text messages if you have provided consent
  - Comply with legal and regulatory obligations
  - Improve our services

3. SMS / Text Messaging

- - By providing your mobile number and opting in, you agree to receive SMS text messages from Better Me Pharmacy
  - These may include prescription reminders, appointment information, pickup notifications, or other pharmacy-related information or updates
  - Messaging frequency may vary
  - Standard message and data rates may apply depending on your mobile provider
  - You may withdraw your consent at any time by replying STOP to an SMS message or by contacting the pharmacy directly. Text HELP if you require assistance.
  - We do not share your phone number with third parties for marketing purposes.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

- - Health care providers involved in your care
  - Regulatory authorities as required by law
  - Service providers who help us manage our operations, under confidentiality agreements

5. Protecting Your Information

We take reasonable physical, electronic, and administrative measures to protect your personal information against unauthorized access, disclosure, or misuse.

6. Access and Correction

You have the right to:

- - Request access to your personal information
  - Request corrections if information is inaccurate or incomplete

Requests can be made by contacting our pharmacy directly.

7. Retention

We retain personal and health information for the period required by law and for as long as necessary to provide our services.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Better Me Pharmacy

1189 Johnston Rd, White Rock BC, V4B 3Y7

778-545-3700

info@BetterMePharmacy.ca

Note: By using our services, you consent to the collection, use, and disclosure of your personal information as described in this policy.